Returns and refunds policy


Subject to the below conditions and exclusions, Vigo Presses warrants the RINSEKIT and the accessories included in the box (the “Product”) against defects in materials and workmanship under normal and personal use by the original end user/customer (“You”) for a period of 1 year (twelve months) from the date of the original retail purchase. Make sure to keep Your original proof of purchase since You will not be able to receive any warranty service if such proof is not provided.

This warranty is in addition to all other rights you may have under consumer protection laws and regulations in your state of purchase or residence.

What this limited warranty covers and whom it applies to:

This warranty extends only to You, (the original end user purchaser of the Product) and it is not transferable;

This warranty covers normal wear and tear during personal and non-commercial use of the Product;

Warranty claims can only be made in the UK;

If You make a valid warranty claim, Vigo Presses will, at its sole option and discretion, (i) repair the Product using new or reconditioned parts, (ii) replace the Product with a new or refurbished Product; or (iii) refund the purchase price. All replaced or refunded products will be the property of Vigo Presses.

What this warranty DOES NOT cover:

Damage to the Product due to misuse or abuse;

Use of the Product for commercial purposes;

Products that have been tampered with;

Cosmetic damage, such as scratches, cracks or discoloration;

Damages caused by: (i) use of the Product outside of its intended use or specification; (ii) improper storage; (iii) contact with liquids other than water; (iv) high temperature; (v) modifications to the Product without the prior written authorization from Vigo Presses; (vi) events beyond the reasonable control of Vigo Presses; (vii) normal wear and tear; (viii) servicing of the Product by anyone other than Vigo Presses.